Privacy Policy

1. Introduction

Welcome to Health Story. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and process your personal information when you use our website and purchase digital products.

2. Information We Collect

We collect information to provide better services and process transactions. The types of personal data we collect include:

• Account Information: Name, username, email address, and account credentials when you register.
• Transaction Details: Payment history, billing info, and purchased eBooks. Note: We do not store credit card/bank details on our servers. All transactions are securely handled by our authorized payment gateways (Razorpay).
• Technical Information: IP address, browser type, device information, and usage logs via server logs and local storage.

3. How We Use Your Information

We use the collected information for the following purposes:

• To create, manage, and verify your customer account.
• To process transactions, generate secure signed download links, and manage your purchases.
• To provide technical support, notify you of updates, and send subscription newsletters (if subscribed).
• To comply with legal obligations and payment gateway integration requirements.

4. Payment Security & Data Handling

All online payments are processed through Razorpay, a secure third-party payment gateway. During checkout, your payment information is transmitted securely directly to the gateway via HTTPS encryption. The payment processor adheres to PCI-DSS standards to ensure the highest level of security for transactional data.

5. Data Retention

We retain your account and purchase details for as long as your account is active, or as required to fulfill our legal, accounting, and compliance obligations.

6. Your Rights

Depending on your jurisdiction, you have the right to access, correct, delete, or limit the processing of your personal data. If you have any inquiries regarding your data, please contact us at support@healthstory.cybx.live.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.